Chief Operations Officer; COO

Position: Chief Operations Officer (COO) Location: Indianapolis Chief Operations Officer Salary Commensurate with Experience Join our dynamic team as our Chief Operations Officer and make a meaningful impact in the lives of those we serve! Enjoy ongoing professional development opportunities, access to low-cost healthcare benefits that support you and your family, a generous PTO and Holiday program, and an emphasis on work life balance! The Chief Operating Officer serves as a strategic and collaborative executive leader responsible for advancing operational excellence, organizational effectiveness for programs, and mission impact across The Villages of Indiana. Working closely with the President & CEO and Executive Leadership Team, the COO fosters a positive, high-performing culture that supports employees, strengthens programs, encourages innovation, and ensures exceptional service to children and families statewide. This position promotes cross-organizational collaboration, strategic growth, operational alignment, and continuous improvement while supporting the agency’s mission, vision, goals, and values. Responsibilities • Provide operational leadership and oversight related to contracts, grants, vendor relationships, business agreements, and state/federal partnerships. • Ensure Request for Proposals/Information/Service are completed and submitted timely and accurately. • Inspire, mentor, and empower leaders and teams to achieve strong outcomes for children and families through collaboration, innovation, accountability, and shared purpose. • Oversee designated areas of Program Administration and facilitate strong integration and collaboration across service lines and departments agency wide. • Create and execute strategies for program and service growth opportunities that strengthen organizational impact and community responsiveness. • Communicate recommendations for program and operational improvements based on organizational needs, emerging trends, and best practices. • Drive innovation and strategic expansion initiatives that strengthen programs, enhance operational effectiveness, and increase organizational impact to support high-quality services, operational excellence, and long‑term sustainability. • Foster a culture of innovation, collaboration, service enhancement and continuous improvement across programs and operations that is aligned with the organization’s mission and strategic priorities. Position Requirements • Master’s Degree from an accredited college or university in social work, psychology, counseling, education, or a related field • Seven (7) years of related experience with child focused social services • Five (5) years of senior leadership experience • Experience and knowledge of clinical services The Villages of Indiana offers a team-oriented environment for case managers, social workers, and other child, family, and social services professionals with flexible scheduling, competitive pay, and benefits package. The Villages is Indiana’s largest private non-profit provider of Child and Family services, including Foster Care. The Villages champions every child’s right to a safe, permanent, and nurturing home. We are committed to strengthening all families and embracing the dignity and diversity of every child, youth and family served. #J-18808-Ljbffr